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enfoPoint management team follows a proven methodology to discover and map your needs. This approach custom tailors services to precisely fit your needs, giving you the solution that is most efficient and effective for your company.

Methodology Blocks

  • assessment
  • functional analysis
  • engineering and design
  • implementation and testing
  • transition to production
  • production and management

Functional Areas

  • Project Management: Project managers are trained and qualified in ITIL Service Management. This ensures that all services we provide meet best practices and standards.
  • Functional Architecture: System strengths and weaknesses will be analyzed and evaluated.
  • Business Requirements: We will design your network to efficiently support your business needs, now and for years to come.
  • Functional Mapping and Gapping: We’ll keep what works in your current system and implement solutions for what is lacking. This insures that your managed network performs to your needs at the best price value.
  • Technical Architecture and Engineering: Engineers will be involved with your conversion from the start and will be intimately familiar with your business and enterprise. This means allows for corrections and performance tuning to be made quicker and with less impact.
  • Module Build: All systems are configured in a test environment and fully tested in preparation for deployment. This insures that down time for the go live is a minimum. All timing is recorded and tested.
  • System Conversions: Often the best time to make a migration to a managed network service is when upgrades are due. Our up-to-date technical staff will insure a smooth and easy transition.
  • Documentation: In keeping with our policy of standards and best practices all steps of your project’s life cycle are fully documented.
  • Baseline and Performance Testing: Peak performance is our main goal. With that in mind your system is constantly monitored and tested to insure you always get a fast and trouble free network.
  • Training: Your personnel will receive full training and user scripts from the people most familiar with your enterprise, the same company that implemented it and supports it. Knowledge truly leads to ownership.
  • Support and Monitoring: Full service monitoring backed up by one of the most qualified service centers in the industry. Most times our staff will have the problems fixed before your users realize there was one.